- Information We Collect
We may collect the following information:
- Personal Details: Name, phone number, email, billing address, pickup/drop-off locations.
- Payment Information: Credit/debit card details (processed securely by third-party providers; we do not store full card data).
- Booking Information: Service type, date, time, and preferences.
- Technical Data: IP address, browser type, cookies, and device information.
- How We Use Your Information
We use your information to:
- Process and confirm bookings.
- Provide safe and reliable transportation services.
- Communicate with you about reservations, promotions, or updates.
- Improve our website, marketing, and customer service.
- Comply with legal and regulatory requirements.
- Information Sharing
- We do not sell, rent, or trade personal information.
- We may share limited information with trusted third parties (payment processors, IT/booking systems, marketing providers) only as necessary to provide our services.
- We may disclose information if required by law, court order, or government regulation.
- Cookies & Tracking
We use cookies to improve your browsing experience, analyze traffic, and support marketing campaigns. You may disable cookies in your browser, but certain features may not function properly.
- Data Security
We use industry-standard safeguards such as SSL encryption and secure servers to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
- Your Rights (California Residents – CCPA)
If you are a California resident, you have the right to:
- Request disclosure of what personal information we collect and how it is used.
- Request deletion of your personal information (subject to service/legal exceptions).
- Request a copy of your data.
- Opt-out of the sale of personal data (note: we do not sell data).
- Not face discrimination for exercising privacy rights.
To exercise your rights, please contact us at: info@palacetradingtrans.com
- Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from minors.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of third-party sites.
- Data Retention
We retain personal information only as long as necessary to fulfill bookings, legal obligations, or business purposes.
- Changes to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
- Contact Us
For questions, concerns, or privacy requests, contact us at:
📧 Email: info@palacetradingtrans.com or Palacetrading38@gmail.com
📲 Phone: 4242549191
📍 Address: 2915 E South st, Long Beach, CA 90805