Welcome to the website of Palace Trading Trans LLC By accessing or using our website, you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, you may not use our Site.
  1. Use of the Site
  • You must be at least 18 years old to use this Site.
  • You agree to use this Site only for lawful purposes and in compliance with all applicable laws and regulations.
  • You may not use this Site to transmit harmful, offensive, or unlawful content.
  1. Intellectual Property
  • All content on this Site, including text, images, graphics, logos, and designs, is the property of Palace Trading Trans LLC and is protected by copyright, trademark, and other intellectual property laws.
  • You may not copy, reproduce, modify, distribute, or create derivative works from any content on this Site without our prior written consent.
  1. Service Terms
  • All bookings are subject to availability and confirmation.
  • Service begins at the scheduled pickup time and location and ends upon passenger drop-off.
  • Passengers are responsible for ensuring timely arrival at the pickup point. Delays caused by passengers may result in shortened service time or additional charges.
  • Smoking, illegal substances, and disruptive behavior are strictly prohibited in vehicles.
  • The Company reserves the right to refuse service to any individual or group that violates our policies.
  1. Cancellation Policy
  • 4 hours or more before pickup: Full refund, no cancellation fee.
  • Less than 24 hours before pickup: 50% of the total fare will be charged.
  • No-show at pickup: Full fare will be charged.
  • Special events (e.g., weddings, concerts, sporting events) may require 72-hour cancellation notice for refund eligibility.
  1. Refund Policy
  • Approved refunds will be processed to the original payment method within 7–10 business days.
  • No refunds will be issued for no-shows, service refusal due to passenger misconduct, or cancellations outside the refund window.
  • If the Company cancels a service (e.g., due to vehicle breakdown, emergency), a full refund or rescheduled service will be offered.
  1. Disclaimer of Warranties
  • This Site and its content are provided on an “as-is” and “as-available” basis.
  • We make no warranties or representations regarding the accuracy, reliability, or completeness of the Site’s content.
  • We do not guarantee uninterrupted or error-free access to the Site.
  1. Limitation of Liability
  • To the fullest extent permitted by law, Palace Trading Trans LLC shall not be liable for any damages arising from your use of the Site or services, including direct, indirect, incidental, or consequential damages.
  1. Third-Party Links
  • Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites. Accessing those sites is at your own risk.
  1. Privacy Policy
  • Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
  1. Changes to Terms
  • We reserve the right to update or modify these Terms at any time without prior notice. Updates will be posted on this page with a revised effective date.
  1. Governing Law
  • These Terms are governed by the laws of the State of California. Any disputes shall be resolved in the courts located in Los Angeles, California.
  1. “We Do Not Sell Personal Information”

Information Sharing & Selling

  • Palace Trading Trans LLC does not sell, rent, or trade personal information to third parties.
  • We may share information only with trusted service providers (such as payment processors, booking software, or IT systems) strictly for the purpose of delivering our services.
  • If legally required, we may disclose information to comply with court orders or law enforcement requests.

California Residents (CCPA Rights):
As required by the California Consumer Privacy Act (CCPA):

  • You have the right to know what personal data we collect and how it is used.
  • You have the right to request deletion of your personal information (subject to service/legal exceptions).
  • You have the right to opt-out of any “sale” of data — however, we do not sell personal data.
  1. Contact Us

If you have questions about these Terms, please contact us:

📧 Email: info@palacetradingtrans.com or Palacetrading38@gmail.com
📲 Phone: 4242549191
📍 Address: 2915 E South st, Long Beach, CA 90805

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